Contact Us

We’re here to help! If you have any questions about our products, your order, shipping, returns, or anything else related to our services, please reach out to us using the contact details below.

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📧 Email Support

For all inquiries, please email us at:
support@carscanusa.com
We aim to respond to all messages within 24–48 business hours.

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WhatsApp Support

+1 (929) 566-4901
Business Hours:

• Monday – Friday: 9:00 AM – 6:00 PM (EST)

• Saturday – Sunday: Closed

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🏢 Company Details

EXPANSION TRADE LTD

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📨 Mailing Address

If you need to send documents or returns (after receiving approval):
EXPANSION TRADE LTD
Returns Department
returns@carscanusa.com

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💬 Customer Support Tips

• For returns/refunds, please contact us before sending back any items so we can provide authorization and the correct return address.

• For technical support with diagnostic devices, include your order number, product serial number, and a detailed description of the issue.

• For business inquiries or partnerships, write to us at support@carscanusa.com with “Business Inquiry” in the subject line.